Smart Pools

  • Located In: Pine Ridge Crossing
  • Address: 2316 Pine Ridge Rd. Naples, FL 34109
  • Phone: (239) 601-2028
  • Service Price: $105.00/month
4.0
4.0 out of 5 stars (based on 1 review)
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Good service but now is there time to shine

October 5, 2021

For about 6 months now we have been using Smart Pools and they did a great job. Sending us weekly pictures of our pool after service and it always looked clean. We had a few trouble spots and I would mention it when the employee came to clean.

Recently the past couple weeks we have had algae in the pool in some spots. We have been told they are having problems keeping up with chemicals in our pool. I mentioned trouble spots yesterday however it was not cleaned and the employee left. I called Johnny PIno and he said he will send someone tomorrow. I will see if the problem has been addressed and follow up here. They used to be 5 star but I had to knock off a star due to the employee leaving the pool dirty.

Fred
Johnny Pino is wonderful and will send anyone to make things right
Pool has been over 98% clean at all times
They know these pool designs from Pinnicle
Language barrier with employees can sometimes be a problem
Some cleanings have been rushed

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